Disclaimer

1. No Affiliation with Service Providers

Astralinq operates as an independent startup company launched in 2025. We explicitly state that:

• We are not affiliated with, endorsed by, sponsored by, or authorized by any cable, internet, or streaming service provider
• We do not represent or act as an agent for any telecommunications company
• All provider names, trademarks, and brand names mentioned on this website belong to their respective owners
• References to providers such as Comcast®, Spectrum®, AT&T®, Verizon®, Cox®, and others are for informational purposes only
• We maintain complete independence in our operations and assistance services

2. Services We Do NOT Provide

To ensure absolute clarity, Astralinq does NOT:

• Sell internet, cable, or streaming subscriptions or service plans
• Provide actual internet connectivity, cable television, or phone services
• Install physical network infrastructure or equipment on behalf of providers
• Act as an official representative or authorized dealer for any provider
• Have access to provider billing systems or account credentials
• Process payments for provider services
• Make guarantees about provider service quality, availability, or performance

3. Services We DO Provide

Astralinq provides independent guidance and assistance including:

• Troubleshooting guidance for connectivity and technical issues
• Assistance navigating provider systems and customer portals
• Help understanding service plan options and comparisons
• Support with device setup and configuration questions
• Facilitation of communication with service providers
• Network optimization recommendations
• Educational resources about cable, internet, and streaming services

All assistance services are provided for a separate fee that is independent of any provider charges.

4. Separate Billing

Our customers should understand:

• Astralinq charges a separate service fee for our assistance services
• You will continue to be billed directly by your service provider for their services
• Our fees do NOT replace, reduce, or eliminate provider charges
• Payment to Astralinq does not constitute payment to any service provider
• You remain responsible for all provider bills and obligations

5. No Guarantees Regarding Provider Services

Astralinq cannot and does not guarantee:

• That service providers will resolve technical issues
• Specific internet speeds, uptime, or service quality
• Provider service availability in your area
• Provider pricing, promotions, or contract terms
• That provider services will meet your specific needs
• Outcomes of disputes between you and your service provider
• Provider compliance with advertised service levels

6. Limitation of Liability

To the maximum extent permitted by law:

• Astralinq is not liable for service failures, outages, or issues caused by service providers
• We are not responsible for provider billing errors, overcharges, or collection activities
• We cannot be held liable for decisions made by service providers regarding your account
• Our assistance is provided "as is" without warranties of specific outcomes
• We are not liable for any indirect, incidental, or consequential damages
• Our maximum liability is limited to the fees you paid for our assistance services

7. No Provider Endorsement

When we provide information about service providers:

• We do not endorse, recommend, or favor any specific provider
• Information provided is for educational and comparison purposes only
• We encourage customers to conduct their own research
• Provider availability, pricing, and terms are subject to change without notice
• We are not responsible for the accuracy of provider-provided information

8. Customer Responsibilities

By using Astralinq's services, you acknowledge that:

• You are responsible for selecting and contracting with service providers independently
• You must review and accept provider terms and conditions directly
• You are responsible for all provider payments and contractual obligations
• You should verify all information with providers directly before making decisions
• Our assistance is guidance-based and you retain decision-making authority

9. Information Accuracy

While we strive for accuracy:

• Information on this website is subject to change without notice
• Provider plans, pricing, and availability change frequently
• We are not responsible for outdated or inaccurate third-party information
• You should always verify current information directly with providers
• Our assistance is based on information available at the time of service

10. No Professional Advice

Astralinq's services are not:

• Legal advice - consult an attorney for legal questions
• Financial advice - consult a financial advisor for financial planning
• Professional IT services - we provide guidance, not professional IT solutions
• Substitute for professional technical services from certified technicians

11. Third-Party Links

Our website may contain links to third-party websites:

• We are not responsible for the content, accuracy, or policies of linked sites
• Links do not imply endorsement or affiliation
• You access third-party sites at your own risk
• Third-party site terms and privacy policies apply to those sites

12. Changes to Services

Astralinq reserves the right to:

• Modify, suspend, or discontinue services at any time
• Change pricing and service packages with notice
• Update this disclaimer at our discretion
• Refuse service to anyone for any lawful reason

13. Geographic Limitations

Our assistance services:

• Are available to customers in the United States
• May be limited based on provider availability in your area
• Cannot control which providers serve specific locations
• May vary in effectiveness based on regional factors

14. Customer Conduct

When using our services, you agree NOT to:

• Misrepresent our relationship with service providers
• Use our services for unlawful purposes
• Harass or abuse our support staff
• Attempt to impersonate Astralinq or claim provider affiliation
• Violate any applicable laws or regulations

15. Acknowledgment

By using Astralinq's services, you acknowledge that:

• You have read and understood this disclaimer
• You understand we are an independent company launched in 2025
• You understand we charge separate fees for assistance services
• You understand we do not sell internet, cable, or streaming services
• You understand we have no affiliation with service providers
• You accept the limitations and terms outlined in this disclaimer